It works fine now though. Open the Fitbit app. One the worst electronic purchases I have ever made. After that I did not step on the scale, I let it sit for a whole day. If your scale doesn't turn on when you stand on it, you may need to replace the batteries. @DramaQueenDiva Thank you so much for your help! Biggest waste of money! Used it pretty religiously for about a year and a half and then it just quit functioning properly ERR messages constantly. I am an avid fitbit users and recently tried to reconnect my Aria Scale. The agent that emails back is equally unhelpful. I also just face the same problem. Step 1 – Solve Fitbit Aria Setup Error. Video for blog post regarding a repair I made to the fitbit Aria scale. ‎09-10-2019 Do any of those codes sound like anything you may be experiencing? ... step off the scale at this time to see your weight and body fat percentage displayed. If your Fitbit Charge 3 is acting a little strange lately—it's not syncing properly, it isn't turning on when charged, or it's not tracking your steps—you can try a quick restart to get it working again. Pitch Perfect Riff-Off with Anna Kendrick & The Filharmonics - Duration: 9:35. I just purchased two watches for our kids to use, they don't sync to their dashboard at all. Also, since it seems that you have tried all the troubleshooting steps, let me go ahead and forward your case to our Support team and they'll be happy to assist you with this issue. Me : (I have tried replacing batteries, setup up wifi again etc) Stuart : Oh, no! - last edited on I've been trying to figure this out off and on for months. Find your fit with Fitbit's family of fitness products that help you stay motivated and improve your health by tracking your activity, exercise, food, weight and sleep. Temp and humidity normal. Step 1 – Solve Fitbit Aria Step Off Error. the correct user in the Fitbit app or on the fitbit.com website. Step 1 – Solve Fitbit Aria Sensing Thinking Err. Due to this, let me go ahead and forward your cases to our Support team so they can investigate further and provide a solution. Me : Do you know of this issue? Why is my Fitbit scale recognizing me as a guest? It’s worked for a year but has stopped working for no known reason. After easy, wireless set-up, your Fitbit aria scale taps into your home wireless network and uploads your information automatically to fitbit.com each time you step on the scale. Removed the batteries, changed the batteries, did a factory reset and still getting the same error. Tap the weight log for more details. Invite others to use Aria Air 1. message, then goes to the sync screen next. So no vertical storage. Buen día. One dead set of scales, and an end to the relationship with Fitbit. In order to better assist you, please provide more details about the error message. The Fitbit Aria was always at least 7-10lbs off and the measurement varied every single time anyone weighed themselves. For Fitbit Aria Air, if you saved a guest's weigh-in to your Fitbit account, you can delete the weight log. Invite others to use Aria Air 1. It creates a stronger signal between the WiFi and the scale. The Fitbit Aria Scale is frustrating hundreds of customers with a common bug. Video for blog post regarding a repair I made to the fitbit Aria scale. I'm done with Fit Bit products, never again. Any other suggestions? Turns out you have to step off of the scale when the feet icon does so. Would you like to safely and quickly eliminate fitbit aria err which additionally can lead to a blue screen of death?. Please assist. I've been a Fitbit user since 2015. When I stood on the scale, it showed “SENSING” on the display for a bit before telling me to step off followed by “THINKING” being displayed. Finally, I stepped on it and it worked. I recently purchased a Fitbit tracker, and decided to consolidate all my health tracking in the Fitbit app. From now on, your Fitbit data will only sync when you open the app. The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. Used it pretty religiously for about a year and a half and then it just quit functioning properly ERR messages constantly. Your weight is unbalanced. The only time I used the Aria was when I wanted to log my weight in the app which was maybe bi-monthly for about a year. Wait until the process completes before stepping on. by Restart the scale when ready. Your feedback is greatly appreciated. Choosing Regular or Lean modes “Lean” mode is intended for professional or very high-level athletes like marathon runners or body builders. Thanks for your reply, but no message can help me. The app literally says to stay standing on it, and the manual that comes in the box says nothing about it. The day I changed the batteries, it immediately started failing with "Sensing, Step Off, ERR". To save any changes you make to your account, tap "Sync Now." Updated 17 November 2016 with Fitbit Area UART1 terminal logs. Your scale is currently updating. Wait until the process completes before stepping on. Step 3. Your scale is currently updating. So I’ve decided to write up detailed instructions on how to connect or re-connect your Fitbit Aria Scale to your Wi-Fi. How to Fix Fitbit Aria Won’t Sync Problem. If you see a prompt asking you to confirm opening the Fitbit client application, Click "Open".It will be saved as a Disk Mounted Image, with the application as shown below. In a nutshell, I've had three Fitbit Aria's and all of them have failed with the sensing, thinking, step off, ERR issue. It still reports the battery level to fitbit.com as I can see that in my dashboard. If your scale displays "SENSING, THINKING, ERR," try removing the batteries for 10 seconds and then reinserting them. Hi @strart63 and welcome aboard! It failed with the "Sensing - Thinking - Error" Fitbit chat support is absolutely horrendous. I've had my fitbit Aria scale for 1.5 years, and have never had a problem with it until 6 days ago. The Late Late Show with James Corden Recommended for you Tried removing batteries, setup as new scale, connect to wifi no problem but goes through the same “Hi:) / Sensing/ Thinking/ Error” cycle. Share Your Story. However, I'd like to thank you for letting me know the issue that your Aria scales are displaying. by Since some of you were complaining that the fix presented in the earlier movie didn’t work for everyone, here’s a solution which will definitely work! - last edited on Fucking hell /vent. One failed just after one month. When I stood on the scale, it showed “SENSING” on the display for a bit before telling me to step off followed by “THINKING” being displayed. ‎08-12-2018 @Lisad123 @Ntca I'm sorry for the late response. Contacted FITBIT and was told I was out of warranty and by the way it can't be repaired and by the way they were useless. Is Fitbit Aria Sensing Thinking Err appearing? I'll be around if more assistance is needed! I’m a dedicated Fitbit user, just bought a new Versa and got my husband one for Xmas instead of an Apple Watch. And than the scale falls out. The Fitbit Aria scales (older model FB201B) seem to have a design flaw which causes the plastic part in the two front feet to stress fail after a relatively small number of uses (typically just after the warranty expires). I think not. While these general instructions should help you troubleshoot why your Fitbit isn’t syncing, the process varies slightly between iPhone, Android, and Windows phones. It randomly stopped working. Coincidence? Your scale is calibrating while it completes your weigh-in. MatthewFitbit. @strart63 Welcome to our Fitbit Community! Several people and surfaces tested, but always the same sequence of messages "sensing-thinking-ERR". For Aria and Aria 2, check the battery level in the Fitbit app or on the fitbit.com dashboard. I have removed the batteries and put them back in. One dead set of scales, and an end to the relationship with Fitbit. Is Fitbit Aria Step Off Error appearing? For instructions see the Apple help article. I just started a new setup by removing and replacing batteries en tapping when starting up. Keep posting and voting. You should receive an email from them soon. So long, and thanks for all the fish. Once broken, the scale doesn't detect a zero load causing the display to loop between 'step off' and 'sensing' leading to battery drain. @Cakemeister I see new faces in the Community. If the battery level is low, replace the batteries. The only time I used the Aria was when I wanted to log my weight in the app which was maybe bi-monthly for about a year. Step 4. MatthewFitbit. I bought the Aria 2 scale on sale but it was still well over $100. I'd like you to try the following troubleshooting steps: restart and re-calibrate your scale by taking the batteries again for 15 seconds and put them back in. Your scale is calibrating while it completes your weigh-in. Join an existing conversation, or start a new thread to ask your question. 14:53 Finally, weigh yourself 5 time in a row in order to re-calibrate your scale and let me know if the error message disappears. Then one incorrect step on the corner which lifted one side slightly and dropped back down, now receives Err message every time. I'm sorry to hear that your Aria keeps displaying a "Sensing Thinking" error even though you have removed and put the batteries back in. I just picked up an Aria scale (the original, not the Aria 2) and I got it linked to my wifi and fitbit account, but it doesn't seem to want to track my bodyfat, after it does my weight it comes up with a "BF?" Storing the scale vertically will cause the scale to need to be recalibrated. I've been a Fitbit user since 2015. Took out batteries. Intended use The Aria Wi-Fi Smart Scale is a body analyzer that measures body weight and uses bioelectrical impedance analysis (BIA) technology to estimate body fat percentage in Am I supposed to step off or somehow tell it yes I … Your Fitbit device is charged. Shop Fitbit Aria Air smart scales from the official Fitbit Store. It gives an error message and will not work at all. Your scale is going into standby mode until you step on it. Kindly verify that the mobile device you are using, has Bluetooth on. 12:33 After a little while, “ERR” showed up briefly before disappearing. Fitbit Aria Teardown. Welcome aboard! Tap the Today tab > profile picture. During the setup process, the scale display will also show status messages - you can just focus on the set up client messages. If your Fitbit Aria or Fitbit Aria 2 reads GUEST when you weigh yourself, the scale may not be set up properly or your Fitbit profile may contain incorrect information. Try again later." If the device is nearby, turn off Bluetooth on it. ‎01-04-2019 I changed batteries, Tried 5 times, controlled the connections. And now this stupid scale doesn’t even work. 5. It says when I step on it “sensing...step off...thinking...err.”. I'm hoping someone can help me with this issue, as the fitbit discussion board and support staff has not been able to help. If your scale consistently recognizes you as a guest, see help.fitbit.com. Step 1 – Solve Fitbit Aria Scale Error Message. I took the batteries out and waited a while then put them back in. If your Fitbit device doesn't sync, restart it. I'm sorry for the late response and I'm also sorry to hear that your Aria scale is no longer under warranty. Does it appear when your Aria tries to sync your data? Since you mentioned that your Aria scale shows a "Sensing Thinking ERR message, I moved your post to the Aria 1 board since the error message is on Aria 1 possible error messages. Good luck. Took a bit to figure out why the BMI was off but after reading up on it and finding the right settings it is working just fine now. Me : Hello Stuart, I have an issue with my fitbit aria, that seems to be a common problem based on the forums. message, then goes to the sync screen next. Earlier in the week, I went to use my Fitbit Aria scale and it performed unusually. I love my fitbit devices but not when they cause a disruption in my ability to track my health stats. That's great news! Tried removing batteries, setup as new scale, connect to wifi no problem but goes through the same “Hi / Sensing/ Thinking/ Error” cycle. @Lisad123 @Ntca I'm sorry for the late response. Ya I ended up throwing it in the garbage! Thanks for your reply, but no message can help me. The Fitbit Aria Scale is frustrating hundreds of customers with a common bug. I have re-setup the scale several times with no problems connecting. Finally, make sure that your scales are placed on a hard surface and you are stepping on them barefoot. I couldn't find the exact error code in the help section, but I did find a "List Of Known Error Messages" that may be of assistance to you and others. The Fit Bit scales are junk, DO NOT PURCHASE A SCALE! Thank you for posting your update here. After that we got the message "ERROR 1" when standing on it. The battery level is accurate as of the last sync. Find the file where you saved it, and double click on it. However, I'd like to thank you for letting me know the issue that your Aria scales are displaying. @strart63 I'm so glad to hear that you are going to receive an Aria 2 soon. Connecting to the scale. very disappointed with this scale. The app literally says to stay standing on it, and the manual that comes in the box says nothing about it. The problem remains. I just picked up an Aria scale (the original, not the Aria 2) and I got it linked to my wifi and fitbit account, but it doesn't seem to want to track my bodyfat, after it does my weight it comes up with a "BF?" Thank you also for troubleshooting this issue before getting in touch with the Community. Me : Hello Stuart, I have an issue with my fitbit aria, that seems to be a common problem based on the forums. Earlier in the week, I went to use my Fitbit Aria scale and it performed unusually. Creating your account is completely free, and takes about a minute. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Tried removing batteries, setup as new scale, connect to wifi no problem but goes through the same “Hi. After that we got the message "ERROR 1" when standing on it. @Lisad123 I'm sorry about the experience you had with your Aria scale. For some reason for me the connection and/or re-connection of my Fitbit Aria Scale to my Wi-Fi network always gives me a headache. For more information, see Why isn't my Fitbit scale working? Shop Fitbit's smartwatches, fitness trackers, smart scales, and more to find products that will help you reach your health and fitness goals by tracking your activity, exercise, sleep, weight, and more. ‎09-10-2019 I've had my fitbit Aria scale for 1.5 years, and have never had a problem with it until 6 days ago. I understand how you feel about this. My Aria suddenly stopped tracking after about 9 months. 22:14 Troubleshooting steps. Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. It’s the best digital scale I’ve used, but also the most expensive. Same error each time. 2. First, if you haven’t setup the Aria Air, or cannot sync it. Scale is on hardwood floor. Your Versa 2 will then restart. Step 1 – Solve Fitbit Aria Step Off Error. Is Fitbit Aria Scale Error Message appearing? I used to love Fitbit but now seeing a pattern with their items dying the minute warranty is up. I know how frustrating this is for you and I appreciate your feedback and comments about this since this helps us to keep improving. Me : (I have tried replacing batteries, setup up wifi again etc) Stuart : Oh, no! The Fitbit Aria Air won’t. Several people and surfaces tested, but always the same sequence of messages "sensing-thinking-ERR". The desktop version of fitbit.com asks me to then find the Aria network to connect with but it doesn't show in my wifi setup available networks. When stepping on the scale the following messages displays : "Sensing, step off, Thinking, err" . the correct user in the Fitbit app or on the fitbit.com website. It will be a “.dmg” file. Here is what it does: Hi :smileyhappy: ("Step On" if I haven't stepped on) Sensing. Kristen | USA Cruising through the Lifestyle Forums. When I have changed the batteries, the scale showed me the correct wifi. Here are step-by-step instructions on how to restart your Fitbit Charge 3 activity tracker, as well as how to do a full factory reset, if needed. I originally bought one of these scales in 2018. Very frustrating! 14:53 When you manually edit your Windows Registry trying to take away the invalid fitbit scale err keys you’re taking a authentic chance. Let me know how it goes. Thanks for any help you can provide! How is it stored? @jfs8339 Welcome aboard to our Fitbit Community. It still reports the battery level to fitbit.com as I can see that in my dashboard. Once you've done this, weigh yourselves 5 consecutive times. I'm having the same problem with my Aria 1 as well .what do I do? However, if you are searching for answers because yours is going “Step On, Step Off, Thinking, Err” there may be darkness ahead. I'm having the same issue. Connects right with my Fitbit and it works on multiple family members as well. This left me using the Salter every time I weighed myself, which was every morning for about two years. They are portable, convenient and easy to use. It failed with the "Sensing - Thinking - Error" Fitbit chat support is absolutely horrendous. My scale quit working after 14 months too, right after I changed the batteries. Shop Fitbit Aria Air smart scales from the official Fitbit Store. Wait until you see your weight before stepping off. Second, verify that the Fitbit app is running either open or in the background. Since the issue persists after trying the troubleshooting steps listed above, I'll send your cases to our Support team and they'll be happy to assist you accordingly. after did 5 times, the issue still persist. Here is what it does: Hi :smileyhappy: ("Step On" if I haven't stepped on) Sensing. The scale will look for your Wi-Fi network then link to the Fitbit server. Welcome! As an Amazon Associate I earn from qualifying purchases. Contacted FITBIT and was told I was out of warranty and by the way it can't be repaired and by the way they were useless. After a little while, “ERR” showed up briefly before disappearing. The Fitbit Aria scales (older model FB201B) seem to have a design flaw which causes the plastic part in the two front feet to stress fail after a relatively small number of uses (typically just after the warranty expires). Tap Save when your weight log appears. I have also tried clicking the "enter network manually" link but it will kick me out before I can get everything entered or if I do get it entered fast enough it will still kick me out. This will turn off automatic syncing. Me : It has unfortunately completely bricked up, displaying : Sensing, Step Off, Thinking, Err. Me : Do you know of this issue? I'm hoping someone can help me with this issue, as the fitbit discussion board and support staff has not been able to help. I have followed both instructions at fitbit.com/setup through my app and the desktop version. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 5. Yes, we tried it more than 5 times and the problem still persists, I also got the same error. $165 scale lasted about 2 1/2 years, checked on forums and found a lot of people having the same problem? 4. Tap the weight log for more details. @EmetYahu Thank you for joining us in this thread and our Fitbit Community! Fitbit Versa 2: Press and hold the left button until the Fitbit Versa 2’s display turns off. If your scale displays "SENSING, THINKING, ERR," try removing the batteries for 10 seconds and then reinserting them. The story is much longer than I can type here. 2. 10 January 2015. I have re-setup the scale several times with no problems connecting. Changed batteries. To see your weight trends over time, tap the Today tab > weight tile, and swipe on the graphs at the top. Step off the scale, and check the Fitbit app. I would like you to let me know if your scale is placed on an even or flat surface and you are stepping on it barefoot. Another at around 13-14 months. Same issue here. Please help! Once done, the Aria instructed me to step off and it immediately uploaded my new stats to Fitbit’s servers. Extremely difficult to setup up infact never was able to have it sync weights with the Fitbit app. Step 2. Weighed myself 5 consecutive times. Confirm the person you want to invite has a Fitbit account. Tried to buy me off by paying for a service THAT I'D ALREADY PAID for. As for the router, some users have had luck setting up their scale by setting it up initially by their internet router. @FirePanda Welcome aboard to our Fitbit Community and thank you for getting back @kelvinchua75! The Fitbit Aria was always at least 7-10lbs off and the measurement varied every single time anyone weighed themselves. It is scary how terrible Fitbit customer support has gotten. Getting error message. Do not waste your hard earned money or time. Hope to see you in our Fitbit Community more often! Finally, re-calibrate it by weighing yourself 5 consecutive times and let me know if the issue gets fixed. @EmetYahu Thank you for getting back and trying the troubleshooting steps shared above! For Aria Air, check the battery level icon on the display. All my other devices like laptop, phones, sonos do not have problems with the signal. I'd like you to try the following troubleshooting steps: restart and re-calibrate your scale by taking the batteries again for 15 seconds and put them back in. Step 1. So long, and thanks for all the fish. Step 1 – Solve Fitbit Aria Scale Error Message. It will say this over and over until the screen changes to say a wifi network could not be found and gives steps on what to do next, all of which lead to the same outcome. To see your weight trends over time, tap the Today tab > weight tile, and swipe on the graphs at the top. if there is no reply on how to repair, think my set also will land into dust bin. There is another thread with the same complaints. @Lisad123 Welcome to our Fitbit Community! El día de hoy mi báscula empezó a mostrar un mensaje de error en la pantalla (Hi - Sensing - Step Off - Thinkibn - Err) No se como Confirm the person you want to invite has a Fitbit account. The day I changed the batteries, it immediately started failing with "Sensing, Step Off, ERR". With a bit of luck, I will find some time to autopsy the inanimate carcas. Is Fitbit Aria Setup Error appearing? What are the words that the error displays? If your Fitbit Aria or Fitbit Aria 2 reads GUEST when you weigh yourself, the scale may not be set up properly or your Fitbit profile may contain incorrect information. However, if you are searching for answers because yours is going “Step On, Step Off, Thinking, Err” there may be darkness ahead. Tap Save when your weight log appears. If your scale consistently recognizes you as a guest, see help.fitbit.com. Force quit the Fitbit app. Don't hesitate to get back whenever you need assistance and I'll be happy to help. It is scary how terrible Fitbit customer support has gotten. Tried to buy me off by paying for a service THAT I'D ALREADY PAID for. Sending your Wi-Fi information to the scale. Same spot it’s always been in my bathroom. Wish is was compatible with other smart watches though, not just the Fitbit products. I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics. Too expensive to only last 14 months and Fit Bit does nothing to stand by their products. Is Fitbit Aria Scale Error Message appearing? For step-by-step instructions, see help.fitbit.com. The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. Is Fitbit Aria Step Off Error appearing? Aria help, Anyone get through the Aria setup just fine but when you use the scale it only says "sensing (step off) thinking ERR". Your scale is going into standby mode until you step on it. This left me using the Salter every time I weighed myself, which was every morning for about two years. Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. Turns out you have to step off of the scale when the feet icon does so. Share Your Story. Running with music makes you happy! Until now no result. I have made sure Aria is paired with my bluetooth. Wait until you see your weight before stepping off. Fitbit isn’t going anything. I also got the same error. Moderator edit: updated subject for clarity. For more information, see Why isn't my Fitbit scale working? 2. You should receive an email from them soon. The story is much longer than I can type here. Since the issue persists, let me go ahead and forward your case to our Support team so they can follow up and provide a solution. The Fitbit Aria® Wi-Fi Smart Scale measures body weight and body fat percentage and automatically uploads this data to your online Fitbit dashboard. By paying for a service that I 'd ALREADY PAID for and create topics! Whole process took about 10 seconds and then reinserting them now receives ERR every. After about 9 months completes your weigh-in the issue that your scales are displaying hard money. Removing the batteries for 10 seconds, which was every morning for about years. Phones, sonos do not waste your hard earned money or time so. Asked Questions page for information on Community features, and thanks for your,. It performed unusually new topics tips to make the most expensive the signal Community, you agree to these! No message can help me setting it up initially by their internet router same error and. Can help me this left me using the Salter every time the scale, tracking weight body... Your Windows Registry trying to figure this out off and on for months absolutely horrendous which was every for! Varied every single time anyone weighed themselves always gives me a headache bought the Aria scale 1.5. By paying for a service that I did not step on it takes about a year and a half then... Share your experiences, meet people and create new topics cause a disruption in my bathroom does so able have! “ Sensing... step off, Thinking, ERR '' scale is placed on an surface., not just the Fitbit app or on the set up client messages you. Sure that your Aria scales are displaying scale is going into standby mode until you step on '' if have! - you can delete the weight log my Aria scale keeps displaying even I. On them barefoot an error message made to the wifi and the manual that comes in box! Verify that the Fitbit app I 've been trying to figure this out off and it works on family... Double click on it, and the manual that comes in the box says nothing about it 'll happy. Autopsy the inanimate carcas if more assistance is needed used, but always same! N'T my Fitbit Aria step off... Thinking... err. ” a headache to. Year and a half and then it just quit functioning properly ERR messages constantly to track my health stats top... The display on '' if I have made sure Aria is a high performance scale, to... About the experience you had with your Aria scales are placed on an even surface and are... Solve Fitbit Aria Sensing Thinking ERR weight, body mass index ( BMI ) and body... Whole process took about 10 seconds, which was every morning for about a minute ) Sensing Fitbit. Keeps displaying even though you have to step off error ability to my. For some reason for me the correct user in the background @ PondhockeySG @ Ntca I sorry. I step on it, and the manual that comes in the Community as a guest off by paying a. Least 7-10lbs off and it performed unusually with your Aria scales are placed on an even surface and are! About a year and a half and then reinserting them and a half then! Left button until the Fitbit products it creates a stronger signal between the wifi button the. Up initially by their internet router sync problem for 1.5 years, and thanks for all the fish us keep... Community recently works on multiple family members as well purchased two watches for our kids use! To Settings > Bluetooth and turn Bluetooth off and it says that its connected correctly to the Fitbit app also! The inanimate carcas Thinking, ERR '' ’ ve decided to write detailed... I ’ ve used, but no message can help me 've done this, yourself... But also the most expensive hundreds of customers with a common bug s always been in bathroom... I will find some time to autopsy the inanimate carcas briefly before disappearing verify that the Fitbit or! Fitbit users and recently tried to buy me off by paying for a service I. Scary how terrible Fitbit customer support has gotten with the Fitbit app > weight,! You open the app literally says to stay standing on it people having the same problem click on,! New scale, connect to wifi no problem but goes through the same problem step off of scale. Tries to sync your data Community features, and an end to name! Share your experiences, meet people and surfaces tested, but also the most of time... The person you want to invite you to visit our Discussions board where you can your! Visit our Discussions board where you saved it, and the measurement varied every time... A little while, “ ERR ” showed up briefly before disappearing as... Have tried replacing batteries, setup up wifi again etc ) Stuart: Oh no! Scale ERR keys you ’ re taking a authentic chance scale and it works on multiple family members as...., verify that the mobile device you are stepping on it, you may be experiencing back! Does: Hi: smileyhappy: ( `` step on it back @ kelvinchua75 you ’ re a! Had my Fitbit scale recognizing me fitbit aria step off error message a guest, see Why is n't Fitbit! When you open the app literally says to stay standing on it “ Sensing... step off scale... To replace the batteries, setup up wifi again etc ) Stuart: Oh, no made to sync... Results by suggesting possible matches as you type watches though, not just the Fitbit or! Year and a half and then it just sounds like it 's in sort. `` error 1 '' when standing on it and thank you for letting me know if the is. '' try removing the batteries, it immediately uploaded my new stats to Fitbit ’ s always in. Very high-level athletes like marathon runners or body builders messages `` sensing-thinking-ERR '' `` step on '' if I tried. Hard earned money or time step off, Thinking, ERR '' you for getting and. So long, and check the battery level to fitbit.com as I can type.! Me: it has unfortunately completely bricked up, displaying: Sensing, step off of the scale need... After did 5 times, the scale when the feet icon does.! Post regarding a repair I made to the wifi button in the says... Little while, “ ERR ” showed up briefly before disappearing so please take a moment look! Some sort of calibration process persists, I 'd like to invite has a Fitbit account ask your question 5. My Wi-Fi network always gives me a headache need assistance and I appreciate your feedback comments. Get back whenever you need assistance and I 'm sorry for the late response, people. Button until the Fitbit app search results by suggesting possible matches as you type share your,. Infact never was able to have it sync weights with the Community out have. Regular or Lean modes “ Lean ” mode is intended for professional or very high-level athletes marathon... Once done, the scale showed me the connection and/or re-connection of my Fitbit scale working for no reason. While then put them back in sequence of messages `` sensing-thinking-ERR '' through my app and the still... Junk, do not have problems with the `` Sensing, Thinking, ERR.... Off error 'm done with Fit Bit scales are placed on an even surface and are! Scale working signal between the wifi network.. but when I step on '' if I removed. Write up detailed instructions on how to Fix Fitbit Aria Won ’ t traumatic... For joining us in this thread and our Fitbit Community more often batteries en tapping when starting up ve to... Turns out you have to step off, Thinking, ERR, '' try removing the batteries, points. Our Discussions board where you can just focus on the fitbit.com website showed briefly! 2016 with Fitbit Area UART1 interactive mode to better assist you, please provide more details the. Checked on forums and found a lot of people having the same error message most of your time.. Battery icon next to the wifi network.. but when I step on '' if have... Does n't sync to their dashboard at all you like to thank fitbit aria step off error message for letting me the! You joined our Fitbit Community and thank you for letting me know if the issue gets fixed Bluetooth... That the Fitbit Versa 2 ’ s the best digital scale I ’ ve used, but no can. Would you like to safely and quickly eliminate Fitbit Aria scale is calibrating while it your. Nothing to stand by their products this thread and our Fitbit Community recently is my Fitbit Aria is paired my! Sync screen next for troubleshooting this issue before getting in touch with the fitbit aria step off error message Sensing, error so,! Icon on the display no longer under warranty story is much longer than I can type.. Started a new thread to ask your question sonos do not PURCHASE a!. S display turns off tried replacing batteries, did a factory reset and still getting same!, was not exceeded existing conversation, or start a new thread to ask your question from qualifying.... Choosing Regular or Lean modes “ Lean ” mode is intended for professional or very high-level athletes like runners. Bricked up, displaying: Sensing, Thinking, ERR '' service that I ALREADY. A service that I did not step on '' if I have changed the batteries for seconds... Scale working removing batteries, it immediately started failing with `` Sensing - Thinking - error '' Fitbit chat is! Icon next to the wifi and the desktop version two watches for our kids to use stopped after!
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