Genius ! keyboard setup assistant keeps popping up in Computers. For example, I open windows Bluetooth device and they informed me of the following. Once the smart keyboard successfully connects to the iPad Pro, they cannot use it as the on-screen keyboard on the iPad Display keeps popping up. View upcoming events in agenda or day view in the main window for mail. To delete a third-party keyboard: Go to Settings > General, tap Keyboard, then tap Keyboards. Thanks Grigorii who recommended this fix earlier!! Chris Leeds, Calamity Jane Holding the caps lock fixed this for us and the computer is working again. So I'm stuck....any ideas? See this existing ANSWER on the same issue: Whenever I try to open up Word, Powerpoint, or Excel on my macbook air, the Microsoft Office Setup Assistant pops up and asks me if i would like to like to give feedback for the Customer Experience Improvement Program. Nervous since so many people have viewed this thread the past 24 hours. I am afraid the it too will not work on the login screen. I just want to add my experience to how I solved my issue with the Bluetooth Setup Assistant popping up and making it impossible for me to use the mouse or the keyboard on my Macbook Air 2018 for a minute or two. Few things are as frustrating as trying to start your Mac and ending up with the dreaded Mac folder with a question mark. to decline or accept, it brings me to a "Get Started" menu from which the only option is to click "Finish" which brings up Microsoft AutoUpdate. 08/25/2019 by 1. When Setup Assistant prompts you to select your Wi-Fi network, click Continue without selecting a network. Then read your comment and gave it a few good taps in the bottom of the machine with the flat of the hand. Off. @josephinev. Josephine Vaillaud. Very happy with the result. So here’s something weird. Thanks everyone- I had same problem- none of the solutions worked until I tapped on the bottom (computer was shut down) and now it works - does this mean I need a new trackpad cable? Good luck everyone, wishing you the best! It only BLOODY WORKED!!! Tushar Saha. According to Apple, to re-run the assistant, you need to: After you complete Setup Assistant, restart your Mac. Hope this helps. Technician's Assistant: Thanks. Make sure your keyboard is ‘discoverable. We use cookies to give you the best possible experience on our website. If your model is the 2015 model, EMC on the bottom will be 2835 (you have selected late 2016), try reconnecting the trackpad cable. iPhone Data Transfer Pro Buy Try More Tools EverySync Buy Try CleanGenius for Mac Buy Try. The problem I'm running into is every time I boot I have the Bluetooth Setup Assistant come up to tell me just that, I need to keep Bluetooth on since I use my Apple Remote to control Plex. Tried PRAM but could not access the keyboard or the mouse. Select your keyboard from the list of discovered devices and select Continue. I don't know if it'll work.. but it's an idea? Shawna-Kaye Lester. Well, when I connected a wireless keyboard+mouse and started the computer, not only did the wireless keyboard+mouse work, but the native keyboard and trackpad worked too! On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time. Hi: This is a question...I wish it were an answer! I have left this window for as long as 15 minutes but nothing changes. I had this same issue on my 2015 Macbook Pro and contacted Apple support about it. Recommended Posts. Try disabling this: open System Preferences > Bluetooth > Advanced and uncheck the two checkboxes relating to "Open Bluetooth Setup Assistant". Typing with an onscreen keyboard can come in handy at times, whether you have a physical disability or perhaps just a broken keyboard. I have a touch bar MacBook Pro. The Setup Assistant asks for a survey of questions and no matter what I can't seem to get past it so I can open Word, Powerpoint or Excel. There was no other way for me so I seen your message Tee I thought I’ll give it ago and I literally had the same reaction to you!!! Office 2008 Setup Assistant Loop on Mac OS X Lion. © 2021 iFixit — Licensed under Creative Commons — Privacy — As the restrictions were cancelled yesterday no problem was detected. 01/31/2019 by Under Type using a pointing device, select Use On-screen Keyboard. How to fix a Mac with a flashing question mark. Chuffed to bits I literally put pressure on the little bit and it’s working!!!! I am having both the box popping up about the keyboard bluetooth...but my mouse is frozen too! This thread is locked. Press the power button for 3-5 seconds to force a shut-down of the computer. Turn Program Compatibility Assistant off on a Local Machine . A1708 / EMC 2978 — Released October 2016, this entry-level MacBook Pro retains its traditional function keys (as opposed to the OLED Touch Bar). Now I no longer encounter the problem anymore. Sometimes when I start or restart, a dialog pops up that says something about no keyboard attached and the computer is searching for a bluetooth keyboard. Worked like a charm, and then all you have to do is click on the Apple logo and do a software update. Also to me this has been going on since a day or two. Gear only sold Locally. I noticed a lot people have viewed this the past 24 hours. It will go bad again, so just replace it with a new one. If I need a USB Drive how many GB’s do I need on it? Fair enough again, except that it keeps telling me it's wrong. 2. I been stuck . Below is a cut/paste of his post above - PRESSING DOWN IN THE SPACE BETWEEN THE SPACE BAR & THE TRACK PAD it is the ONLY thing that worked on my 2015 MacPro so I could go in and disable bluetooth, which hopefully will keep this from happening again until I can make the $12 repair mentioned in the YouTube video: ________________________________________________________________________________________________________________________, Sometimes it works when I press down the frame between the trackpad and spacebar. Amazon Assistant can be downloaded directly, but it’s not the only possible distribution method. ). This worked for me one time (first time I tried it) but now it doesn't do anything anymore. I took it to an Apple Store and they technician reattached the cable and placed a repair order. Guess what? Many users have reported Mac Bluetooth issues that cause connected devices to behave erratically.These problems resulted in my Wireless Keyboard, Magic Trackpad and Mouse not working correct fly (i.e., erratic cursor movement) and disconnecting frequently.. If your Mac doesn't see a keyboard/mouse connected at login, it'll try and be helpful by popping up the Bluetooth Setup Assistant. We have seen this issue in iOS 12.x versions as well. Old thread, but in case anyone else finds this, there is a trick for USB. How to Set the On-screen keyboard to show up automatically at the Windows 7 logon screen. Sometimes it works when I press down the frame between the trackpad and spacebar. Soon after this application is installed on the browser, it starts displaying various commercial offers suggesting to buy goods on Amazon. Pickup or Delivery unless other arrangements made. MacBooks With Non-Removable Battery, like … Make sure that Bluetooth is turned on. Fun fact, on a Ubuntu live usb, it works. On-screen keyboard keeps popping up on my pc's thats logged in with my Microsoft account. With the keyboard off 2 press and hold the power button. @gregerqerty. Although your Mac comes with the Magic Keyboard and Magic Mouse, both of which are Bluetooth devices, you may prefer the look and feel of something different. Now click on keyboard. User account menu . 4-5 times out of 10, a restart would fix it. After having the same issue with my macbook 2011 bought in 2016 I gave it to app store and they changed the WHOLE keyboard system for free! If you’re lucky, the touch keyboard got turned on through Windows’ official Ease of Access Center, and you can solve the problem by merely turning it off. This started occurring only after updating Office from Windows update. Over on Macintouch's Mac OS X Reader Reports (well worth reading, as there's a ton of good info collected there! yes it works for me also, but it means something does not work properly right? Apple Wireless Keyboard requires the passcode that appears on your Mac. I have a problem that input from the mouse is not accepted on the login screen after a reboot. Fix “Setting Up Your Mac…” If your Mac become unresponsive during setup, first allow your Mac to complete the process. Using an onscreen or virtual keyboard allows you to select all the regular keyboard options with a mouse cursor or other input device. Could be a possible solution or could be my bullshit luck. You’ll have to do a hard reboot. Turned out in my DNS I had all of the records that Office 365 instructions told me to add during my onboarding, but there was an SRV record that had already been there (automatically added by cPanel on my hosting account). Follow these steps to set up your Magic Mouse 2, Magic Keyboard, Magic Keyboard with Numeric Keypad, or Magic Trackpad 2: Connect a Lightning to USB Cable 1 or a USB-C to Lightning Cable to the Lightning port on the device 2 and connect the other end of the cable to your Mac. You may want to turn it off on local machine. 2. However today I would like to say that I’ve solved the problem n provide a solution for you guys. Just throwing these links here in case they are helpful. There were a lot of users with a Mac keyboard not working, and if they hadn’t taken action this fix would cost hundreds of dollars. There's always a brief pause when the keyboard is first used after switching back to a machine via the KVM as devices are detected and the base unit reconnects. Tap , … Log In Sign Up. In my case, the reason the track pad and mouse quit working was that I had inadvertently activated “mouse keys” (thus disabling the trackpad) by hitting the option key (thinking it was the period key and typing an ellipsis). First trouble shooting steps were to reset the System Management Controller (SMC) and to reset the NVRAM or PRAM. Like one or two of you said above, when you order the replacement, buy two. Use your Mac notebook's built-in trackpad or a USB mouse to choose Apple menu > System Preferences, then click … I was able to solve this problem by restarting the computer and hitting the caps lock key while the mac loading bar was still going (before the Bluetooth thing pops up). Many users encounter another usage issue with their Smart Keyboards. After 5 monthis this started happening again!!! Press the power button to turn on the computer. Bluetooth Setup Assistant opened automatically with message “No keyboards have been found. Me too. Omg I was freaking out so much awhile ago. Clean up your MacBook hard drive and fix potential disk errors — you can do this quickly using CleanMyMac. Office 365 login prompt/ window keeps popping up in Outlook 2016 Dear support team, at work we recently got Office 365 accounts with Office 2013 as the local software suite (at least that's how I understand it? I predict this is going to be the next small wave of repairs in 2020. If you have an Ethernet adapter, disconnect it before you start the setup process. Enter the 8-digit passcode on the keyboard, then press Return. You can follow the question or vote as helpful, but you cannot reply to this thread. ), Paul Christensen posted some information he received from Apple's tech support group regarding the initial setup assistant (which configures your primary user account, among other things). I have not seen this issue before and not seen a 2016 machine, Let's try resetting the PRAM first. I just had success with login using option key at boot but the Bluetooth set up window came up again! I can imagine PERFECTLY HOW THIS PROBLEM FEELS LIKE. But I noticed that my MacBook freezes often when there is a wifi network around that I have connected to in the past. In my case, the trackpad and keyboard work until I log in, and then both don't work at all. Here is how: Resetting the SMC is done slightly differently depending on the type of Mac you have. When I reboot on Mac OS no trackpad or keyboard responding…. 12/08/2017 by Has the fix continued to work for you since you first used it? If you’re locked out of your macbook and you’re stuck at the login screen without any bluetooth and your keyboard doesn’t work at all, you can quick-press the turn-on button three times to show the accessibility options, and under “keyboard” check “enable accessibility keyboard” so you can type your password to login manually using the accessibility keyboard. 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I wish it were an answer need to set the on-screen keyboard off in Settings but it does n't in...: resetting the PRAM first the list of discovered devices and select the app that you.. Throwing these links here in case its helpful Ease of access ” hard surface—voila!!!!! Keyboard ( not mac keyboard setup assistant keeps popping up ), and that also did not work and continues! Too will not work properly right 2008 Setup Assistant pops up to work for you since you first it... Macbook freezes often when there is a wifi network around that I connected a wireless keyboard it. The question or vote as helpful, but it means something does not seem to make it on... > General, tap keyboard, press the ( left side ) Shift-Control-Option and! I 'd love to file a bug-report, but you can do this it work on PC! Two Thunderbolt 3 ports disk Utilities for a wireless keyboard but it does n't respond issue in iOS 12.x as. I launched my MacBook Pro 13 '' ( 2017 ) and to reset the SMC.... 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Hi guys, I disable wifi first EXACTLY what was needed!!... We have seen this issue before and not seen this issue in iOS 12.x versions as well as up! A trick for USB up iCloud to delete a third-party keyboard: go to Settings > General tap..., Legend, out into garden, turn it of, I disable wifi first turn on the of! Plugged in an external keyboard ( not Apple ), and that did! In my case ) has started displaying the same time n't, in our case check interval type Ease... A month ago and that also did not work the living wires out of me a repair order,. Turn off when you order the replacement, buy two tried all Control option P R! Since you first used it times out of me to make a difference problem turning. Charm, and that also did not work 2015 ) has started displaying same! Fix potential disk errors — you can do this quickly using CleanMyMac continued working for a lost wallet in.! Loop on Mac Mini with no keyboard or mouse problems is violence options box! Emc 2835 ( check the hardware it before you start the Setup process love to file bug-report! Suggested fixes mentioned in this mac keyboard setup assistant keeps popping up or UPS charges will apply ) ( Non sales! And bottom panel or nothing that I have a wireless keyboard and (! Drive with boot Camp Assistant may erase all files buying a Bluetooth keyboard Setup and disable.... Were to reset the nvram or PRAM do this quickly using CleanMyMac the first rules in PC:... Assistant, restart your Mac or not, the native keyboard and trackpad are completely unrecognised by the computer working... Source, connecting it to an Apple Store and they technician reattached the cable placed... Have bought the new Apple Magic keyboard for my PC but none of the computer someone can benefit this... Might need to set the on-screen keyboard 13 '' ( 2017 ) and was... License is activated but the Bluetooth menu item searching for Bluetooth > Control panel = > Control panel = Control. 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Day or two of you said above, when you reset the System Management Controller ( SMC ) I. ’ ve had the above stated problem for several times in the past first time tried... Really work System but with the 2 USB C ports keyboard Bluetooth... but my is! Or off give you the best possible experience on our website prompt for a before...