âHaving a 1TB WD Passport external hard drive with RAW file system, I want to format it to exFAT for using in Mac and Windows computer. But these drives can also be prone to problems, such as bugs or other glitches. And yet, when just a few days after my moving Select the Run option. WD 1TB External Drive not Recognized by PC. I have formatted the WD Elements 1TB external hard drive by every way possible except one. I then plugged the hard drive in my work laptop which I normally do to exchange work docs and same thing, my laptop couldn't detect it. but when i plugged in it there is a USB "sound" thing meaning the computer did know something had been plugged in but i cant open it. I have a WD 1TB external hard drive, supposed new without documentation. P.S. Sometimes I get the 'device connected' sound and the 'Safely Remove Device' icon on the taskbar but no drive appears in My Computer or Disk Management. What they gave me is link to websites with the same problem and solution as ours. Hi there, I have a problem with my external hard drive, its a WD Elements SE 1TB and its not being recognized by Windows (running Windows 7). Hi Captain_WD. Thanks for your reply. I have used it on two systems so far: Windows 7 and XP, and treated it like a porcelain doll, and though I might have used it for a day or two on end, I was always very careful to make sure it did not overheat. All solutions they gave me did not work. When your computer does not recognize the Western Digital 1TB External Hard Drive setup, proceed with the following steps to resolve the issue. If you have a Windows computer, move the cursor to the Start menu and click it. The good news is that if you have problems with your hard drive you can perform a reset on the device. Will this really solve my problem? (the full slow low level format, after 2.5 hours it was still like 3-4% completed, very very slow, so I cancelled it). I donât want to waste all this time to format it only to fail. I plugged it in, but theres no autoplay nor an icon on my computer! The drive does not show in the device manager or through My Computer. They do not have solid solution. WD website already responded to our concern regarding wd elements external hard drive. it just seem like nothing. There is no USB device acknowledgement of new device found. Yes I tried all the ports, I used the hard drive cable to connect my phone to the laptop and windows explorer detected my phone immediately. Then, I tried Disk Management but only received âThe format did not complete successfullyâ. A Western Digital external hard drive is good safe way to back up data on your computer. The light comes on and there are soft noises from within, but when I connect to my laptop, the drive is not recognized. 6. It shows up under disk drives, but not disk management. I have a WD 4TB Elements Portable External Hard Drive, USB 3.0 with the same problem. 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