3. I worked at Petco part-time for more than a year. Petco Animal Supplies, Inc. is an American pet retailer operating in the US and Mexico in 1,500 different locations as of 2017. We get to share our education and experiences with our customers which helps them build a better bond with their pets. 4. Your response will be removed from the review – this cannot be undone. Why aren't we using checks as debits? With this online course you and your dog will learn a lot more than you will at PetCo. Petco Dog Training Reviews And Can Older Dogs Be Trained Reviews : Get best Petco Dog Training Reviews And Can Older Dogs Be Trained With Quality. When you call to report claims it goes directly to the person you feel uncomfortable about. Read our PetSmart Review. I can talk to them about sales numbers, etc. It will likely be an enjoyable time for both you and your dog. And not many people get to "play" with animals everyday. We do this by providing the products, services, advice and experiences that keep pets physically fit, mentally alert, socially engaged and emotionally happy. So they are going to try to upsell you on all kinds of things – new collar, leash, toys, treats, dog food, etc. Schedule a dog training class for your puppy or adult dog today! We are always looking for ways to improve your employee experience and move the company forward. Search job titles. I had a completely different experience from the other reviewer. Many times the best place for the dog would be to train at home because no progress was being made at the store, and the owners wouldn't have luck getting the right behaviors at home. Clear All. At all their levels of training? Schedule a dog training class for your puppy or adult dog today! When I would ask certain managers if I could use the computer and finish the calendars that we absolutely need to effectively sell dog training, I'd be told that they have tasks to do and I will have to wait. -Its a fun job (most of the time) I currently have a 55 gallon fish tank with tropical fish. Appreciate knowing what Ron and others are thinking/doing. Original review: Feb. 14, 2020. Pros & Cons are excerpts from user reviews. See my PetSmart dog training review here. There is heavy emphasis placed on all employees to sell dog training classes. It will likely be an enjoyable time for both you and your dog. PetSmart Training Classes Offered. When I started Petco, training was not provided and was thrown into the wolves. - New CEO seems to really lead, it feels like we are moving forward, but hasn't been in place long enough to see the results of decisions. It's happening in my district and in many across the country. Have been shopping at Petco for the last year. Younger partners have no clue what checks are/do. 679 customer reviews of Petco. Most stores are open 8 to 10. People who excel will naturally and move up the pyramid. We're happy to have you on board, thank you for your taking the time to share your feedback. Communication among dog trainers in the company is non-existent. Get a glimpse inside a Petco Dog Training Class. If you want to have a fun time socializing with your dog, PetCo training could work for you. PTO is generous. I bought a $60 bag of dog food (left it at the register, Drove around to get my truck, and they asked for my receipt when I purchased it less than 60 seconds before) the manager with the Australian/New … Petco and petsmart are both hit or miss. It is difficult to build relationships with guests when staffing is slim and time is limited. At this point, all you can do is clean the mess, review … And you have as many as 5 employees running the entire store for a full day. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "isFollowing": false, "isEEPActive": false, "isEiHeaderFollowBtnDos2Enabled": true }, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, Higher work load than most retail stores simply because you’re also taking care of. We are still using refund forms at the registers? This will replace the current featured review for targeted profile. http://www.petco.com I have been working at Petco full-time for more than 3 years. - Store Leaders aren't released from all the grunt work in order to lead well. One of the more popular options in dog training is PetCo. Supportive, positive, great benefits, deep network, continually evolving company. Dog training is fun & gives me purpose (it is very rewarding work) but the retail side weighs heavily. Really? Your enthusiasm is inspiring — we love the shared passion for pets and their people! Thank you for your honest review. That video went viral topping 100 Million views in 2 weeks - making Angelica one of AGT's most viewed performers. If you are an employee there, you can't train a dog for money anywhere else but inside the store. They are not authored by Glassdoor. We took our own 6 month old puppy, a chow/Lab mix to our local PetSmart dog obedience training class and put them to the test. Upper management is far removed from the day to day happenings at the store level and it shows in the expectations. Unless something egregious happens. - The pressure to sell dog training and move people to services is understandable, but causes a lot of stress when results are lacking. Change is always happening, but I've given up on Brand Boards. How to Answer: What Are Your Strengths and Weaknesses? All dog trainers are treated essentially the same, whether you have been doing it for more than a decade, or just moved over from being a cashier who went through the dog training program. Former Employee - Companion Animal Leader, Current Employee - Guest Experience Leader, Petco Guest Experience Specialist (Sales Associate) Jobs, Petco Guest Advisor (Sales Associate) Jobs, 9 Attention-Grabbing Cover Letter Examples, 10 of the Best Companies for Working From Home, The Top 20 Jobs With the Highest Satisfaction, 12 Companies That Will Pay You to Travel the World, 7 Types of Companies You Should Never Work For, How to Become the Candidate Recruiters Can’t Resist, Guest Experience Specialist (Sales Associate) Salaries, 11 Words and Phrases to Use in Salary Negotiations, 10 High-Paying Jobs With Tons of Open Positions, Negotiating Over Email? Many of us (because we talk amongst ourselves) feel like we could be fired on a daily basis. -Wonderful coworkers, -You don't get a raise unless you are promoted, or transfer stores Because I earn a small commission, management usually says that my pay is in my hands, but that's unrealistically simple, and even experienced trainers are on the same commission schedule as beginners. Petco claims there’s no need for those at store level to have access to the P/L. 280 customer reviews of Petco. This time she became the only performer in AGT history to win 2 Golden Buzzers. November 29, 2018 – Petco Experience Team. -great experience, -Pay is low for the job (base pay + 20% training commission) You will get to meet other dog owners. Employees expected to execute multiple tasks at multiple times with reducing hours. I enjoy working with the dogs and their dog owners, I enjoy having the opportunity to make a difference in their relationships. We discuss how the class was structured, how Haku did, and if we thought it was worth it! I recommend that you try this FREE Online Video Training and see if you don’t get better results and get them faster. See my PetSmart dog training review here. If you decide to go with PetCo, keep in mind that their dog trainer is the one and only employee in the store that gets a commission on sales. Find Reviews, Ratings, Directions, Business Hours, … We'll handle them with the love and attention they deserve from drop off to pickup. My experience working at Petco has mostly made me sad. Skip PetCo and try something that will train your dog while strengthening your relationship. Thank you for your honest review. I learned a lot on how to interact with clients and sell dog training. The best reasons to work for Petco is the opportunity to learn better ways to care for all types of pets through our Learning Decks and learn from each other's experiences. I had had friends who went through petsmart's dog trainer program, and flipped through their training … It is time consuming to post stuff few partners even care about because all they want to do is work their 1-2 5 hours shifts per week. We encourage you to share your input with your management and the Petco Hotline at 1-888-736-9834 or http://petcohotline.com/. Read our Sit Means Sit review. -poor management - Great benefits, including Paid Time Off. Best retail environment I've worked in, the attitude among workers in the store is usually fun and pleasant. PetCo dog training is quite similar to PetSmart’s dog training classes. but when it comes to challenges in the actual dog training classes or working with clients and their dogs, I'm on my own unless I seek advice outside of the company. Flexible schedule. If the district leaders cannot speak productively to their store employees but instead bully them, use derogative language and not provide positive direction for improvement then maybe the one should be removed to save the others. The brochure indicates that their first level class will cover the “sit” command, loose leash training and the “come” command. How To Teach Your Puppy To Come When Called. But guess what! The other issue I have been seeing is a mass Exodus of long term employees especially at the higher leader positions because of one person at a district level. Fast paced, You may have to stay at a cash register for all of your shift. Both companies expect their trainers to sell products – maybe it is just me, but it seems to add a certain level of ‘used car salesman’ into something that should be focused on the handler and the dog. PetSmart Dog and Puppy Training review. Personally, I don't like either one. And while the assistant and two other managers run the store.. the store leader can just work whenever or call out because district leaders pay no notice. They ranged in size from a little Chihuahua to a very skittish mixed breed medium-large dog. -poor benefits Training is receiving a lot of focus lately, and I hope that means that 1) compensation, 2) support for ongoing training, 3)communication among trainers and with corporate headquarters, etc. Find Reviews Filter. Partners want to talk with guests, but it is difficult when the demands of the daily routine are overwhelming: run checkout, cleaning, animal care, vet runs when needed, stocking truck, WIMRs, blue dots, conference calls, more conference calls, write schedules, set ad, price changes, rtvs, processing drop ships, role plays, One on ones, answer phone calls, BOPUS, etc. - Unrealistic expectations. ", November 27, 2018 – Petco Experience Team. Typical retail pressures to meet sales targets; payroll is a constant source of tension as there are rarely enough people in the store to do the job well. Payroll and HR. Are you sure you want to remove this review from being featured for targeted profile? Or maybe you could just go to the dog park. Glassdoor will not work properly unless browser cookie support is enabled. Here’s Exactly What to Write to Get Top Dollar, Guest Experience Specialist (Sales Associate) Inter­views, Guest Advisor (Sales Associate) Inter­views, How To Follow Up After an Interview (With Templates! If I could give a negative five I would… If I could give a negative five I would I purchased a almost 100 device from petco in Irving Texas that all I’m wanting to do is exchange it because it’s not working for my puppies for the no bark in my apartment for training purposes and I didn’t even want my money back I just wanted to … Sign Up to Download the FREE Video Course. Really? It will likely be an enjoyable time for both you and your dog. Nobody pays attention, and since coming to Petco, metrics we track keep changing. We appreciate your feedback and advice moving forward. Your dog will probably come away with at least the “sit” and “down” commands learned. Managers play favoritism and will cut hours to those whom they do not have good … Dog training packages for classes are almost always on sale so that. Much depends on the trainer you get as well as the slowest learning dog in the class. For many clients, the store was not a conducive place to train, and this hurt me so much because I love dog training and I want everyone to have a good experience. September 28, 2019 – Petco Experience Team. The glass cieling for women is real. Management is expected to lead yet we are expected to answer a weekly conference call, a district conference call, a dog training call, a grooming call, a topbox call etc. -Expecting tasks to be done while expecting more engagement with guests Everything goes through the management communication lines, and that means that I usually don't even know the name of the other trainers in nearby stores. 8 Questions You Should Absolutely Ask An Interviewer, "At the end of the day its money over the dogs for petco", "Loved the Animals, Struggled with Meeting Goals", "Petco is Forward Thinking, but Hindered by Outdated Procedures/Technology". I was always bugged by guests walking by about some product or if I could check them out since lo and behold, no one is anywhere near register! Dog training program is too fast for complete noobs to dog training, and it doesn’t recognize the established dog trainers in a way that values their time or experience. Read More Here. Are you sure you want to replace it? I purchased puppy training classes that was rescheduled twice before someone told me that in Petco doesn’t do in home training. The “ideas” will likely be pretty much useless, more of something to add weight to the promise in the sales brochure. Find Reviews Filter. Raises are few and far between, and usually of the minuscule retail variety. I've been doing retail for almost 30 years and have learned to adapt. I didn't have a minute to step away and potentially sell a class to someone because I couldn't make the next guests checking out wait for backup to come when I page them, no one ever comes when you page and you look like a rude employee chatting about something while they're waiting, when really I'm just trying desperately to meet my quota. You will get to meet other dog owners. for family time, $ for Christmas parties, etc. The important thing to remember is this: By the time a dog has had an accident in the home, the opportunity has passed. 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