Delivery methods from eBay vary depending on where the eBay seller is physically located. eBay international standard delivery gives you full control of what you want to charge buyers for shipping (Free, Flat, Calculated) from end to end. This means once you ship the package to the eBay warehouse, eBay reships it to the international destination and manages all customs forms, duties and taxes for you.. The rep transferred my call to global shipping. DO NOT SELL WITH GLOBAL SHIPPING PROGRAMME IF YOUR PRODUCTS ARE EXPENSIVE. Clearly a shipping company mistake. Global shipping said that the case would have to be reopened and transferred my call to paypal. The rep agreed that global shipping should be responsible. Hello, I sent a package via FedEx to an eBay buyer. I dispatched a parcel to USA a few weeks ago using the Global Shipping Program and recived all the usual confirmations from Ebay that it had been recived at the International shipping Centre etc etc . eBay’s Global Shipping Program (GSP) aims to make international shipping easy for eBay sellers. Package tracking shows delivered, buyer did not receive. The Global Shipping Program works best for items with an average sale price of over $50. Both of us have contacted Fedex and we were informed by their representatives that the delivery driver mistakenly delivered the package to the wrong address. Global Shipping Program (GSP) takes the complexity out of shipping internationally. Review the information. Re: Paypal, Global Shipping Program, and Lost Package It is not possible to trigger Ebay GSP unless the item is listed on Ebay and your Ebay ID specified using GSP for intl shipping. Then I get a case opened by the buyer that the Item was not Received and saying that she could not track it. Arrived at US shipping Center. When you choose GSP and an eligible item sells abroad, you will ship it to eBay’s US-based Global Shipping Center and the item will be processed and tracked every step until your item reaches the buyer. With GSP you only have to ship your product to a warehouse in your own country, then eBay takes over and handles international delivery to the buyer. I am very doubtful its still on its way after 4 months. To opt out of the Global Shipping Program. There are times, with less expensive items, where sellers may feel that the Program fees are out of proportion to what the items sells for. But you said you do not sell on Ebay. Click the Edit link to the right of Offer the Global Shipping Program. Go to My eBay > Account > Site Preferences. The paypal rep again assured me that she could see it was a global shipping program purchase and that they should pay it and opened an appeal case. eBay’s Global Shipping Program gives e-commerce sellers access to buyers worldwide, with tools that make it simple to sell internationally by shipping via a U.S. center. If you still wish to opt out, click Continue to opt out. Click Opt Out. PB refused to let me know anything about the package and said that they don't offer support on transactions made through the Global Shipping Program, any support would need to be handled through eBay. If the goods are shipped from the United States or United Kingdom, then the sellers often use the eBay Global Shipping Program and packages are sent through Pitney Bowes.Often times eBay China sellers ship packages through following carriers: China Post, SFC, Winit, ePacket. 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